Personal Data Protection Policy

APS is committed to protecting the privacy and security of personal data in compliance with the Malaysian Personal Data Protection Act (PDPA) 2010. This policy outlines how we collect, use, disclose, and safeguard personal information entrusted to us.

1. Collection of Personal Data

We collect personal data only when necessary, such as for service provision, communication, billing, and support. Information may include name, contact details, company information, and technical data related to hosting and infrastructure services.

2. Use of Personal Data

Personal data is used strictly for legitimate business purposes, including:

• Providing and improving APS services
• Managing customer accounts and billing
• Responding to inquiries and support requests
• Ensuring infrastructure security and compliance

3. Disclosure of Personal Data

APS does not sell or share personal data with third parties except:

• Where required by law or regulatory authorities
• To trusted service providers assisting in operations, under strict confidentiality
• With customer consent

4. Data Security

We implement technical and organizational measures to safeguard personal data, including secure servers, encryption, access controls, and regular audits.

5. Retention of Personal Data

Personal data is retained only as long as necessary to fulfill the purposes stated or as required by law. Data no longer needed will be securely deleted.

6. Access and Correction

Individuals have the right to access, update, or correct their personal data held by APS. Requests can be made via our official contact channels.

7. Policy Updates

APS may update this policy from time to time to reflect changes in legal requirements or business practices. Updates will be published on our website.

Contact Us

For questions regarding this policy or your personal data, please contact us at privacy@aps-my.com.